18+ Only | Entertainment Purpose Only | No Real Money Gambling
Last Updated: October 2025
At Syltheron Vertex, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our social casino entertainment platform.
We operate in full compliance with the New Zealand Privacy Act 2020 and adhere to the principles of the General Data Protection Regulation (GDPR) to ensure the highest standards of data protection and privacy for all our users, regardless of location.
By using the Syltheron Vertex Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.
Your privacy is important to us. We are transparent about our data practices and committed to maintaining the trust you place in us when you choose to use our entertainment services.
We collect various types of information to provide and improve our services:
Personal Information: When you register for an account or use our services, we may collect personal information including but not limited to:
Full name
Email address
Date of birth (for age verification purposes to ensure 18+ compliance)
Username and password
Country or region of residence
Usage Data: We automatically collect information about how you interact with our Platform, including:
Games played and gameplay statistics
Time spent on the Platform and session duration
Virtual currency transactions and balance information
Features and functionalities accessed
Preferences and settings
Achievement and progress data
Technical Data: We collect technical information about your device and connection, including:
IP address and geolocation data
Browser type and version
Device type, operating system, and unique device identifiers
Screen resolution and display settings
Referring website addresses
Pages viewed and navigation paths
Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. For detailed information about our use of cookies, please refer to our Cookie Policy.
We use the information we collect for the following purposes:
Provide Services: To create and manage your account, enable you to access and use our Platform features, process virtual currency transactions, and deliver the entertainment experience you expect.
Improve Platform: To analyze usage patterns, understand user preferences, identify technical issues, develop new features and games, and enhance the overall quality and performance of our services.
Communication: To send you important service-related announcements, updates about platform changes, responses to your inquiries, and information about new features or games (if you have opted in to receive such communications).
Legal Compliance: To verify age requirements (18+ only), comply with applicable laws and regulations, prevent fraud and abuse, enforce our Terms and Conditions, and protect the rights, property, and safety of Syltheron Vertex, our users, and the public.
Personalization: To customize your experience on the Platform, remember your preferences, and provide relevant content and recommendations based on your interests and activity.
Analytics and Research: To conduct statistical analysis, measure platform performance, understand user demographics and behavior patterns, and inform business decisions.
No Selling of Data: We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Your data is valuable to us because it helps us serve you better, not because we can profit from selling it to others.
We may share your information in the following limited circumstances:
Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Platform, such as:
Cloud hosting and data storage providers
Analytics services to help us understand platform usage
Customer support and communication tools
Payment processors (if applicable for virtual currency purchases)
These service providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.
Legal Requirements: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to:
Comply with legal obligations
Protect and defend our rights or property
Prevent fraud or illegal activities
Protect the safety of users or the public
Analytics Partners: We may share anonymized, aggregated data with analytics partners to better understand user behavior and improve our services. This data cannot be used to identify individual users.
No Sale to Third Parties: We will never sell your personal information to advertisers, marketers, or other third parties. Your privacy is not for sale.
Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.
Under the New Zealand Privacy Act 2020 and GDPR principles, you have the following rights regarding your personal data:
Right to Access: You have the right to request access to the personal information we hold about you. You can request a copy of your data at any time by contacting us at privacy@syltheronvertex.com.
Right to Correct: If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request that we correct or update it.
Right to Delete: You have the right to request the deletion of your personal information, subject to certain legal exceptions. We will delete your data unless we are required to retain it for legal, regulatory, or legitimate business purposes.
Right to Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format, allowing you to transfer your data to another service provider if you choose.
Right to Opt-Out of Marketing: If you have previously consented to receive marketing communications, you have the right to opt out at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
Right to Object: You have the right to object to certain types of processing of your personal information, including processing for direct marketing purposes or based on our legitimate interests.
Right to Lodge a Complaint: If you believe we have not handled your personal information in accordance with applicable privacy laws, you have the right to lodge a complaint with the Office of the Privacy Commissioner in New Zealand or the relevant data protection authority in your jurisdiction.
To exercise any of these rights, please contact us at privacy@syltheronvertex.com. We will respond to your request within a reasonable timeframe and in accordance with applicable legal requirements.
Syltheron Vertex uses cookies and similar tracking technologies to enhance your experience on our Platform.
Types of Cookies Used: We use several types of cookies:
Essential cookies that are necessary for the Platform to function properly
Functional cookies that remember your preferences and settings
Analytics cookies that help us understand how users interact with the Platform
Performance cookies that measure and improve Platform performance
Purpose: Cookies help us authenticate users, maintain session security, remember your language and display preferences, analyze traffic patterns, and improve the overall user experience.
How to Manage Cookies: Most web browsers allow you to control cookies through their settings. You can choose to block or delete cookies, though this may affect the functionality of the Platform. Please note that essential cookies are required for the Platform to operate properly.
Link to Cookie Policy: For more detailed information about our use of cookies, including specific cookies we use and how to manage your cookie preferences, please visit our Cookie Policy.
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction.
Security Measures: Our security measures include:
Encryption of data in transit using industry-standard SSL/TLS protocols
Secure storage of data on protected servers with restricted access
Regular security audits and vulnerability assessments
Employee training on data protection and privacy best practices
Implementation of access controls and authentication mechanisms
Monitoring and logging of system activities to detect potential security incidents
Encryption: We use encryption technologies to protect sensitive data during transmission and storage, ensuring that your information remains confidential and secure.
No 100% Guarantee: While we strive to protect your personal information using industry-standard security measures, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and you acknowledge that you provide your information at your own risk.
User Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. Please notify us immediately if you suspect any unauthorized access to your account.
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal and regulatory obligations.
How Long We Keep Data: The retention period for different types of data varies based on the nature of the information and our legal requirements:
Account information is retained for as long as your account remains active
Usage and analytics data may be retained in aggregated form indefinitely for statistical purposes
Transaction records may be retained for financial and legal compliance purposes
Communication records may be retained for customer service quality assurance
Deletion Procedures: When personal information is no longer needed, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements. Upon account closure or deletion request, we will delete your personal information within a reasonable timeframe, subject to any legal obligations to retain certain data.
Inactive Accounts: Accounts that remain inactive for an extended period may be subject to deletion. We will provide notice before deleting inactive accounts to give you an opportunity to retain your data if desired.
Syltheron Vertex is a platform exclusively for users aged 18 years and older. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18.
18+ Only Platform: Our services are designed for adults only. We require all users to confirm that they are at least 18 years of age during the registration process.
No Knowingly Collecting from Minors: If we become aware that we have inadvertently collected personal information from a person under the age of 18, we will take immediate steps to delete such information from our systems.
Parental Notification: If you are a parent or guardian and believe that your child under the age of 18 has provided personal information to us, please contact us immediately at privacy@syltheronvertex.com so that we can take appropriate action to remove the information.
Age Verification: We implement age verification measures to prevent access by minors. Users who cannot verify that they meet the minimum age requirement will be denied access to the Platform.
Syltheron Vertex operates globally, and your information may be transferred to, stored, and processed in countries other than your country of residence.
Data Storage Location: Our servers and data storage facilities may be located in New Zealand or other jurisdictions. By using our services, you acknowledge and consent to the transfer of your information to these locations.
Safeguards: When we transfer personal information internationally, we ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable data protection laws. These safeguards may include:
Standard contractual clauses approved by relevant data protection authorities
Data processing agreements with third-party service providers
Compliance with recognized international data protection frameworks
Ensuring that data recipients provide adequate levels of data protection
Cross-Border Transfers: Different countries have different data protection laws, and some may provide less protection than the laws in your jurisdiction. By using our Platform, you consent to the transfer of your information to countries that may have different data protection standards.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform features.
Notification of Changes: When we make material changes to this Privacy Policy, we will notify you by:
Posting the updated policy on our Platform with a new "Last Updated" date
Sending you an email notification if you have provided us with your email address
Displaying a prominent notice on the Platform
Your Acceptance: Your continued use of the Platform after we post changes to this Privacy Policy constitutes your acceptance of the updated policy. If you do not agree with the changes, you should discontinue use of the Platform and contact us to close your account.
Review Regularly: We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information and what rights you have regarding your personal data.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Privacy Contact: privacy@syltheronvertex.com
General Support: support@syltheronvertex.com
Platform: syltheronvertex.com
We are committed to addressing your privacy concerns and will respond to all legitimate inquiries within a reasonable timeframe, typically within 30 days of receipt.
Data Protection Officer: For matters specifically related to data protection and privacy compliance, you may direct your inquiries to our designated privacy contact email address.
Your privacy matters to us. We are here to help and ensure that your experience with Syltheron Vertex is safe, secure, and enjoyable.
18+ | Entertainment Only | No Real Money Gambling
Virtual Currency Only | No Monetary Value | Cannot Win Real Money or Prizes
Support: Gambling Helpline NZ: 0800 654 655 available 24/7